311 Moves Online
Posted by Scott Spaulding - 5/12/08 @ 10:21 am - Filed Under Uncategorized
City’s 311 taking service requests online (City)
Residents can report 6 most common problems directly on Web site
Reports of potholes, missed garbage or recycling collection, abandoned vehicles on public or private property, or a streetlight out can be made by clicking on the 311 logo on the homepage of www.cityoffortwayne.org.
“Expanding 311’s services to the City’s Web site is another step to providing open and accessible services for our residents and taxpayers,” said Mayor Henry. “By providing these forms online, we now make 311 services available to people who might not have time to call during the workday or simply prefer to use the Web.”
The Web site will assign a tracking number to online requests. These requests can also be tracked from the site. Reports need to have relevant information to the request including make and color of an abandoned vehicle and its location, street address for potholes and details about a missed garbage or recycling pick-up.
Additional online reporting forms will be made available in the coming months.
Kudos to the City for continuing to expand their online services and presence.
Comments
Leave a Reply
